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February 02, 2012


Online-reputation-management
As the world continues to rely more and more on the online community many businesses are desperate to try anything to bolster their own online brand presence.  While a passion for moving forward has never hurt anyone, too many small business owners forget the power of networking.  Just like in the real world online brand presence relies heavily on networking and gaining a superior online reputation to match a real world reputation.

Online Brand Presence – Tell Everyone

Most people are used to passing out business cards when meeting customers, peers in one’s chosen industry and even friends and family.  This practice should not be ignored when trying to build an online brand presence.  A simple change to a business card can reflect the growing online presence one is trying to create and encourage people to maintain contact online. 

Online Brand Presence – Conduct More Business Online

It may easiest to pick up the phone and call a customer or client but to really propel one’s online brand presence one must also reach out via the internet.  By no means should someone forego a friendly phone call or face-to-face meeting but add to it a follow up email with one’s company’s website prominently mentioned as well as links to all social media sites and blogs.  Many people prefer to communicate via email and will be happy to make the switch from phone to computer.

Online Brand Presence – Keep an Eye on Reputation

One’s online reputation is just as important as their real-world reputation.  By doing frequent search engine checks of one’s name and business name a good start can be made at catching damaging online content.  One can increase their online reputation by writing articles for other companies within the industry, making frequent and thought-provoking comments on forums and industry blogs and making essential allies of competitors. 

There are many ways an online brand presence can be successfully created and just as many ways it can be restored.  By remembering that what happens on the internet lives on forever and treating every comment and every post as if it were broadcasted to the masses one can begin to build an impressive online brand presence.

Managing one’s online reputation will go far not only with one’s business goals but also for a personal reputation.  No one anticipates slander or demeaning comments but it happens frequently and one must be prepared to battle it when it does.  Keeping tabs on one’s online reputation and doing damage control when necessary will go a long way toward maintaining a powerful online brand presence.

 

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